This website is operated by Jolinne. Throughout the site, the terms “we”, “us” and “our” refer to Jolinne. Jolinne offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our "terms and conditions" . These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read carefully before accessing or using our website.By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.
Jolinne is a registered brand under the US law and all designs are copyrighted. All products are intended for personal use only, and may not, under any circumstances be resold, redistributed, used for commercial purposes or as part of a commercial enterprise without our explicit retail permission.
By ticking the box at checkout you agree to our complete terms and conditions. By completing and submitting your order (or proceeding through the 'checkout process' you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order. Where a glitch or misprice has occurred due to a technical error, we reserve the right to refund or cancel your order.We reserve the right to refuse service to anyone for any reason at any time.
Descriptions and specifications
Please note that colors may vary from what you may find depicted on your monitor however you may be rest assured that the original artwork is absolutely gorgeous !
Jolinne products are shipped from the USA. We offer domestic and international shipping.
Products will be shipped with a tracking number to the address you provided during checkout, Please make sure you have the correct address on file.
Typically, orders take up to 4 days from the time the order is placed to when it is shipped, and possibly even sooner. Timing may vary from order to order.
Items will be carefully wrapped, packed to ensure their safe arrival to you.
Please note that any additional fees if applied by the recipient country upon accepting the shipment are solely on the customer.
Refunds and Exchanges
Due to the nature of this business, we are unable to refund or exchange the product you've purchased should you change your mind upon receipt of said product. It is very important to us that you be happy with your new purchase and for this reason, we are available to you 24-hours a day to answer any questions you might have (in relation to the design, size, material, etc), prior to purchase. We will, however, consider every case and every request.
Please do not send back any items before contacting us through the website form or at firstname.lastname@example.org
In the event of damage to the merchandise during transit, if you wish to receive a replacement or refund, we require that you send us a photo of the damaged item and/or send the damaged product(s) back to us, upon our request and we would be more than happy to accommodate. Please keep in mind, however, that the shipping of any and all damaged merchandise is to be incurred by the customer. Replacement is on us.
For undelivered items (caused by USPS - delayed in custom or for other unknown reasons) - If your item hasn't arrived in 4 weeks from shipping date, a refund for your money or a replacement on our expense will be offered.
For an unclaimed item that was returned to us - there will be no refunds, only re-shipping at your expense.
We undertake to exercise all reasonable precautions to keep information supplied to us by customers strictly confidential. We do not supply our mailing information to third parties but do use it to advise our clients of goods and services we feel may be of interest to them unless expressly instructed otherwise in writing. Information supplied to us may be stored on a computer system for our convenience, but will not be supplied to any outside agency.
Jolinne's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Jolinne to the customer.
Wholesale orders are always welcome! Send us an email to email@example.com with your shop/company details and we will get back to you with details asap.